Privacy Policy

1. Introduction

Welcome to waffleshop (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://www.waffleshop.store. By using the Website, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal data when you interact with the Website:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed by third‑party payment providers)
• Account credentials (username and password)

2.2 Non‑Personal Information

We automatically collect certain technical data, such as IP address, browser type, operating system, referring URLs, and browsing behavior, using cookies and similar technologies.

3. How We Use Your Information

• To process orders, payments, and deliveries.
• To communicate order status, confirmations, and customer support inquiries.
• To send promotional offers, newsletters, and updates (only if you have opted in).
• To improve the Website, develop new products, and personalize your experience.
• To comply with legal obligations and protect our legal rights.

4. Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers that perform order fulfillment, payment processing, shipping, and email delivery.
• Legal authorities when required by law or to protect our rights.
• Business partners in connection with a merger, acquisition, or sale of assets, provided they agree to honor this Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies to enhance functionality, analyze traffic, and deliver targeted advertising. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Withdraw consent for marketing communications at any time.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us using the details below.

8. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no method of transmission over the Internet is completely secure.

9. Children’s Privacy

The Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on the Website with an updated “Last Updated” date. Continued use of the Website after changes constitutes acceptance of the new terms.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +1 (773) 264-0189
• Address: 10 Northwest 12th Drive, Chicago, Illinois 60689, United States